THE ESCUELA SUPERIOR DEL ACEITE DE OLIVA, ESAO, is an organization whose goal is to train current and future professionals in the olive oil sector. There is a great opportunity for growth in the sector, but it is necessary to be competitive and to be trained, as a first step to contribute to a successful EVOO. Our training proposal is based on three fundamental pillars: KNOWLEDGE, IMPROVEMENT AND GROWTH.

The Management is aware of the Organizational Context in which we find ourselves and of the importance of Quality and Continuous Improvement for the future. This has led us to put all our Commitment and Leadership for the implementation and improvement of our Quality System according to the UNE-EN-ISO 9001:2015 standard, whose scope is:

Imparting training courses on virgin olive oil tasting and other courses related to the world of oil.

Based on the following points:

APPROACH TO HAVE SATISFIED CUSTOMERS.

Today more than ever it is essential to take care of the customer in order to have satisfied customers with the purpose of making them loyal. To this end, we must offer them products and services that exceed their expectations and adapt to their current and future needs. Customers are the foundation of the company, and without them we would not exist.

CONTINUOUS IMPROVEMENT OF OUR PRODUCTS, SERVICES AND PROCESSES

Continuous improvement is a daily obligation within the organization to be more competitive and adapt to the constantly changing environment. Thinking about improving every day to consolidate our achievements and improving our weaknesses, identifying Risks and Opportunities to optimize our internal processes and offer better products and services to our customers. All this underpinned by the design and development of our training courses.

OUR STAFF

Our staff is made up of professionals with extensive experience in the sector. The Management promotes Leadership, Commitment, Training and Qualification, the assumption of Responsibilities and Authority at all levels in order to empower our staff, which is the greatest asset we have and the great significant difference with the competition, which makes us better.

COMPLIANCE WITH LEGAL, INTERNAL AND CUSTOMER REQUIREMENTS

We work to ensure compliance with legal, regulatory, internal and customer requirements, in addition to strict work protocols. We work every day to improve and control each process, complying with requirements, managing identification and traceability at all times.

The Management is committed to support the Quality Management System implemented, to communicate this Policy to all levels of the organization and to provide it with all the means for its optimal operation and for the achievement of the defined Objectives, and asks all company employees to comply with the requirements that apply to them.

Valencia, August 1st, 2019

S.D.: The Management